Returns & Refunds

We want you to love every cup

At Rafiki Coffee, we take great care in roasting and packing our products. If something isn’t right, we’re here to help.

Coffee & Perishable Items

Due to the perishable nature of coffee, we’re unable to accept returns on opened products. However, if your order arrives damaged, incorrect, or faulty, please contact us within 7 days of delivery, and we’ll make it right.

Non-Perishable Items

Unopened, unused non-perishable items may be returned within 14 days of delivery. Items must be returned in their original condition and packaging.

How to Start a Return

Please email us at info@rafikicoffee.com with your order number and a brief description of the issue. Our team will guide you through the next steps.